Rwanda and Jordan Sign Agreement to Accelerate Digital Public Services

Rwanda and Jordan have signed a cooperation agreement aimed at strengthening digital public services and expanding the use of digital identity systems. The agreement was signed following a meeting between Rwanda’s Minister of ICT and Innovation, Paula Ingabire , and Jordan’s Minister of Digital Economy and Entrepreneurship, Eng. Sami Smeirat , in New York, where both officials were attending the United Nations General Assembly. The partnership will focus on sharing knowledge and experience in key areas of digital transformation, including digital identity, artificial intelligence (AI), data

Rwanda and Jordan have signed a cooperation agreement aimed at strengthening digital public services and expanding the use of digital identity systems. The agreement was signed following a meeting between Rwanda’s Minister of ICT and Innovation, Paula Ingabire, and Jordan’s Minister of Digital Economy and Entrepreneurship, Eng. Sami Smeirat, in New York, where both officials were attending the United Nations General Assembly. The partnership will focus on sharing knowledge and experience in key areas of digital transformation, including digital identity, artificial intelligence (AI), data management and storage, cybersecurity, data protection, telecommunications infrastructure, digital payments and interoperability between different digital systems. Both Rwanda and Jordan have made significant progress in using technology to make government services more accessible to citizens, reducing the need for people to physically visit government offices. In Jordan, the Sanad Digital ID platform provides citizens with access to a wide range of government and private-sector services. The platform connects users to more than 550 services provided by government institutions and more than 50 private-sector entities. Rwanda has similarly expanded its digital public services through Irembo, which enables citizens to apply for and access a range of government services online without having to visit the offices responsible for providing them. The two countries are also advancing digital identity initiatives. Rwanda is developing a digital identity system that will enable citizens to verify their identity electronically and access various services through digital platforms. Under the new agreement, Rwanda and Jordan will also promote the exchange of expertise between their institutions. The partnership includes plans for study visits and knowledge-sharing programmes, allowing officials from both countries to learn from each other’s experiences in developing and delivering digital services. The cooperation comes as governments worldwide continue to invest in digital transformation as a way of improving the efficiency, accessibility and security of public services. For Rwanda and Jordan, the agreement is expected to support efforts to make government services faster, more reliable and easier for citizens to access, while strengthening cooperation in emerging areas such as artificial intelligence, cybersecurity and digital identity.